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| Team
Background |

Malcolm Turner, Project Director
Malcolm
has led and managed Bridging the Gap for over six years and has full
responsibility for the day-to-day operational and delivery aspects
of all projects and programmes. In a previous role he has undertaken
adult outreach guidance work in Barnsley, South Yorks.
His qualifications include a Post Graduate Diploma in Careers Guidance
& British Psychological Society 'Occupational Testing and Personality
Profiling'. He recently completed an MSc in Local Economic Development.
Having been unemployed for two years, at the height of the last recession
in the early 90's, Malcolm has a particular empathy with the unemployed.
Malcolm is keen to offer additional services in the fields of Career
Guidance and Psychometric Testing and with the support of the Board
of Directors he is actively seeking new funding sources. Married with
two grown up children he and his wife now live in rural Somerset.
He enjoys photography, walking and watching all forms of sport, particularly
now that he is too old to play football. Malcolm supports both the
Leicester football and rugby teams and watches their games whenever
he can.
Matthew Clement, Outer City Team Leader
Working in the north of Bristol for over 5 years for
Bridging the Gap (BtG) concentrating on Southmead and Lawrence Weston,
additionally a significant proportion of my clients have been BME
clients who we have helped to gain employment, work experience, professional
qualifications and training.
I have taught at a local secondary school, previously to teaching
and BtG I was a Career Guidance Adviser and worked with 16-19 year
olds and unemployed adults in Hampshire. I'm currently completing
post-graduate research combating social exclusion.

Carmen Hutchinson, Community Support
Worker
Carmen considers herself to be a very conscientious person, full of
good humour and the office is quiet and spark-less without her. She
loves cooking and eating a variety of foods. Her experience spans
over 19 years of working in the private, public and voluntary sectors,
ranging from financial management to training and development.
She was the first Job Club Leader in the St. Pauls area - assisting
and motivating long-term unemployed people back into employment and
training. Carmen sits on the Board of a number of voluntary sector
organisations. She has a BSc in Business and Psychology and has almost
completed her NVQ Level 4 in Advice and Guidance.

Rachel Benson, Community Support Worker
I've been at Bridging the Gap for 2 years and am a Community Support Worker
in the outer team covering mainly South Gloucestershire.
I have completed my NVQ3 in Advice and Guidance and am currently working
towards my NVQ4. I completed the City & Guilds 9295
Certificate for Adult Learner Support, Units 1, 2 and 4, last October.
My background includes youth and community work and supported housing.
Outside of the office I enjoy gardening and travelling to see my family.

Caroline Green, Clerical Assistant
I joined BtG in September 2004, and my role is to assist the Team
Administrator & CEO with the office administration. Outside of
work I live with my partner & 18 month-old son Joshua. My background
is in law & customer service.

Sukh Kaur, Grants Administrator
Fast Track Trust Ltd
Sukh shares offices with BtG whilst undertaking her role as the Grants Administrator
for the Fast Track Trust.
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Adam
Mader, Inner City Team Leader
I have previous experience of working for a Regional Development Agency,
Employment Services, the private sector and have over 5 years work
experience in the third sector. I have a great awareness of social
and cultural diversity, equality and multiculturalism. I have provided
training on Race and Equality and have comprehensive knowledge of
Refugee and Asylum Seekers issues.
Additionally I have the ability to engage with a wide range of individuals
and communities due to my networking skills and language skills in
Arabic, French and Somali. Moreover I have a B.Sc (Econ) specialising
in micro-economics and an M.Sc in Information Technology.
Carmen Gayle, Community Support Worker
I have over 30 years working experience, 20 of which I have spent working
with marginalised and diverse communities including the Black and Minority
Ethnic communities, the homeless, drug users and mental health sufferers. I
have an in depth awareness of different communities and cultures and am
very passionate about working with the homeless.
I have many years experience of playing active roles, such as Chairperson
and Secretary, in community management committees, including organisations
such as Women’s Aid. From these experiences I have gained an immense amount
of skills around community issues.
I also have 10 years experience of working with children and young people in
roles such as a registered childminder and co-ordinating and managing out of
school activities like Holiday Clubs.
I am a mother of three children and a grandmother of five. My interests outside
of work include walking, cooking, gardening and going to the gym.

Anne
Day, Community Support Worker
Anne works as part of the team in the south and west of the city.
Prior to joining BtG I worked as a Welfare Rights Advisor in South
Bristol, with particular responsibility for working with Sure Start
in Hartcliffe and Withywood and training volunteers. This experience
in advocacy and providing advice, information and support to often
marginalised communities on a wide range of subjects has given me
the awareness and skills necessary to work with people facing barriers
to gaining employment.
I am qualified to NVQ Level 4 in Advice and Guidance and have an
NVQ Assessors certificate. Recent areas of study have included counselling
skills and adult learner support, which I hope to build on in the
future.
Outside of work my main interest is walking, being a member
of a YHA walking group.

Ahmad
Ali, Community Support Worker
As a part of outreach team at Bridging the Gap, I have extensive experience
working to meet the diverse support needs of BME communities in Bristol
and surrounding areas. Being an active member of Bristol’s Community
Voluntary Sector during the last 9 years, I have extensive organisational
and personal links amongst most of the existent Minority Ethnic Communities.
I have also worked with the members of these BME communities at all
levels dealing with a range of issues, including day-to-day support,
long term career advice, capacity building, training, mentoring, enterprising
in a cultural and religious context. I have linguistic skills in Urdu
and Punjabi and have a central role at BtG for providing any additional
language support through sister agencies. This reflects BtG’s
commitment to effectively communicating for a positive outcome through
career building advice, training, and employment oriented initiatives.
Additionally I have developed in depth research skills as a result
of successfully completing my PhD. I am presently undertaking an NVQ
Level 4 in Advice and Guidance.

Joey
Fagtongpun, Team Administrator
Having joined the team at Bridging the Gap two years ago I provide
administrative support to both teams of Community Support Workers.
My day-to-day responsibilities range from taking client referrals,
maintenance of the client data-base, liasing with external contacts
and partners to administrating the finances or comparing client
qualifications from overseas through UK Naric. The role is very dynamic
and differs from day-to-day. My background is both in the voluntary sector
in the UK and public relations in the USA.
Outside of the office I like to design and make clothing as well
as playing traditional jazz trumpet.
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How to contact us.
Initial contact should be made via the main office by telephone
or through referral by another support organisation.
Initial contact details:
Bridging the Gap, Brunswick Court, Brunswick Square, Bristol,
BS2 8PE
Tel: (0117) 970 5820
Fax: (0117) 942 6763
Email: contact@bridging.org.uk
Hours of contact are as follows:
Monday – Friday, 9.00am – 5.00pm
A voice-mail service is available outside normal working hours or
when the office is not staffed. We will respond to any messages
left within 2 working days.
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