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Elegibilty Criteria
BtG offers a completely free one to one personal support service at a venue of your choice (agreed with your Community Support Worker) in order to identify barriers you might be experiencing concerned with access to training and employment.

We can support you if you are not currently working, have a National Insurance Number and are aged between 18 and 64 (59 for women). Besides these criteria, our key target groups for client support are as follows:

* Person from a minority ethnic group
* Lone Parent
* Person who is responsible for caring for someone (barrier to employment)
* Unemployed for over 2 years
* Person is a Refugee (must have a NI number)
* Person is over 50 years old
* Ex-offender or under supervision (in the community)
* Homeless Person
* Alcohol or Drug Issues
* Person with a Learning or Physical Disability
* Person with a long term illness / depression
* In Need of Support with Reading, Writing or Numbers

There are limitations on the servics that BtG can offer. If you meet the general eligibility criteria outlined above, the only limitations on the service you will receive are as follows.

Financial
A limited amount of funding can be made available for support with the costs mentioned above. This amount can be used up as a one off payment or spread over a period of time and a variety of different uses. Payments will normally be made direct to the service/equipment provider. This allocation of funding will be decided upon through a series of discussions between the client and Community Support Worker and will only be awarded once the recommendation has been agreed with the Project Director.

In addition, it must also be noted that BtG reserves the right to withdraw the levels of financial support indicated in the eventuality that funding allocated to the project runs out. BtG would however make every effort to secure alternative funding before this resolution would be implemented.

BtG also reserves the right to reclaim any funding provided to clients should any client not abide by the terms and spirit of agreement outlined in "What we will expect from you" in the About section of the site.

Geographic
BtG supports clients across the whole of the Bristol area. (Clarification of the exact geographic areas of support, at any one time, and your eligibility can be obtained from the office). Our Community Support Workers will sometimes be required to concentrate on the areas listed below in order to reduce the number of clients that they are working with to a manageable case load. If you are outside the acceptable area you will be informed when making the initial contact by telephone.

BtG has a commitment to concentrate our activities on supporting clients in certain key target wards. Therefore, if we have to focus on particular wards at any time in the future, we reserve the right to restrict client eligibility based on geographic criteria as might be required.

The key target areas in which Bridging the Gap operates at present includes the following wards:

* Kingsweston (Lawrence Weston)
* Windmill Hill
* Henbury
* Filwood
* Southmead
* Hartcliffe
* Ashley
* Whitchurch Park
* Cabot
* Easton
* Lawrence Hill
* Lockleaze

Time
As each member of the BtG team has many clients to work with, there will be constraints on the amount of time available to support you. This limit will depend on the situation of your Community Support Worker at the relevant time but will always be made clear to you as you work with them.

Training Courses
BtG cannot fund training courses which do not lead to a recognised or accredited qualification as an output, e.g. NVQ or equivalent. We are unable to fund Access Courses or courses extending to more than one year in length.

Please note that such limitations are as a result of restrictions imposed by the Single Regeneration Budget and the European Social Fund. No personal information regarding clients is made available to third party organisations such as the above. Any contracts made with third party organisations will meet the guidelines specified by The Guidance Council Quality Standards.





How to contact us.


Initial contact should be made via the main office by telephone or through referral by another support organisation.

Once initial assessment has taken place, any further contact should be made directly to your assigned Community Support Worker, who will have informed you of the best way to get in touch.Initial contact details:

Bridging the Gap, Brunswick Court, Brunswick Square, Bristol, BS2 8PE
Tel: (0117) 970 5820
Fax: (0117) 942 6763
Email:
contact@bridging.org.uk

Hours of contact are as follows:

Monday – Friday, 9.00am – 5.00pm

A voice-mail service is available outside normal working hours or when the office is not staffed. We will respond to any messages left within 2 working days.